/ Thanks for the post. I understand your frastrution with people mis-quoting the actual words of Dr. Mehrabian. However regardless of the true' percentages, communication still is more a matter of how' you say something, not what' you say. This is easily understood as our voice tone and non-verbal communication (which I'm sure you will agree is a lot more than just body language) create much more of an attitude, feeling, vibe etc. than the mere chosen words. That is also why the easiest form of mis-communication takes place in emails, texts and posts. It is very hard to relay a sender's true feelings this way. This is why emoticons are so popular. At the end of the day, in my opinion, the 7-38-55 can be thrown out if you like, but not the approx. division of how we communicate.Thanks for the great post keep up the good work.